Duties include:

• Provide support, advocacy and information to the individuals we support.
• Provide emotional and practical support to service users.
• Help service users meet their personal care needs sensitively and appropriately to a high standard, including personal hygiene, assistance with laundry, preparing meals and budgeting.
• Enable service users to achieve independence as far as possible in all areas of their life by providing appropriate information, opportunity, training, mentoring and support as per their Individual Care Plan.
• Help service users to identify and choose their support needs.
• Assist in implementing and reviewing care plans.
• Assist Service user to seek their desire for paid or unpaid
• Employment by liaising with employment agencies, employers etc., with the service user.
• Assisting service users to maintain and develop a range of relationships within the community including friends, neighbours and other social contact.
• Ensure that the welfare of each service user is safeguarded and promoted at all times in all areas of the role.

Provide a safe, comfortable and supportive home for the individuals we support:

• Support service users to actively contribute to the running of their own house.
• Participate in rotas, which may include day, evening, weekend and Bank Holiday working.
• Assist in health and safety assessments, follow health and safety procedures and participate in fire drills and audits.

Promote individual’s health and well-being by:

• Supporting individuals to ensure their primary healthcare needs are met by accessing appropriate facilities for medical, dental, optical treatment etc.
• Ensure emotional/psychological needs are supported.
• Support individuals in their financial planning

Assist the individuals we support to present themselves as valued members of the local community:

• Create opportunities for social and leisure activities with service users.
• Introduce service users to a range of facilities and amenities in the local neighbourhood and wider community.

Ensure that each individual is supported as far as possible to exercise their rights in the following areas:

• Privacy, choice, participation in decision making affecting their lives, expression of their own cultural identity, entitlement to service, feedback on the service they receive and the right to complain, protection of their property, maintaining links with family and friends.

Liaise with other professionals on behalf of the individuals we support:

• Maintain contact with a wide range of outside professionals, eg social workers, general practitioners, dentists, and therapists etc.

Enable each service user to take growing control in all areas of their life /Keep records and participate in administrative tasks:

• Assist in writing, receiving and updating of individual care plans in conjunction with the Local Authority Social Worker.
• Assist and participate in the wide range of administrative tasks necessary for the smooth running of the service.
• Follow all of the company’s financial procedures.

Participate in the opportunities provided for training and development:

• Participate in regular supervision to: receive support, increase knowledge,
• Identify training needs, evaluate work performance, aid and assess professional development.
• Participate in an annual appraisal co-ordinated by your line manager.
• Attend staff development programmes, training courses, seminars and workshops as required.
• Maintain confidentiality about service users, staff and the Company as a whole.
• Promote equality of opportunity and a respect for diversity